The last couple months have been a challenge for all of us, I know, and many things are uncertain at this point. We have been getting daily inquiries from all of you about whether we are open, and in what capacity.
Having carefully studied the executive order from the Governor, we fall under animal care services exception to the order to close, and therefore we are still open. However, due to the serious nature of the pandemic, we have must adjust our sales operations for the time being, both to properly comply with the executive order and to provide protection for all of our employees and our family of customers. We have been closing down our operations at approximately 3pm every day, as well as doing only curbside service. This allows us to provide services to our customers, while accomplishing the necessary social isolation. We will be posting any adjusted hours or closures on Facebook and Instagram (@TheLoveAquarium), as well as Yelp, our Google business page, and our business phone message, in an attempt to keep everyone informed.
With regards to our curbside service, we are still filling water jugs, bagging fish, plants, corals, etc. And of course we’re still able to discuss anything with you, from fish questions to equipment recommendations, to new tank purchases and more. We aren’t letting people in to browse fish and plants, but we will be working on keeping you all updated on what fish are in stock via our e-mails, our website, and our social media accounts. If you have any needs or questions, or if you just want to talk to us, feel free to just give us a quick call at (760) 741-1525.
We know this is a pretty rough and trying time for many people, and we hope this message finds you all healthy and hanging in there. Staying home doesn’t have to be such a drag. Keep your tanks clean and looking beautiful, and don’t be afraid to try something new to keep you excited and occupied. Since you don’t need to keep social distances from tropical fish and plants, you can enjoy them up close and personal. We’re here to help if you need ideas, or anything else.